I bought my vehicle here and have never taken it anywhere else. Great service!
Awesome experience buying our new car!
It was great, I was pleasantly surprised to see my favorite Walser service assistant Eric! He is always professional, friendly and keeps me updated on the process of the service on my car! Thanks Walser for your excellence in service !
Best service I have received! Excellent communication and the video went well above my expectations!
Narin Sok did a great job and walked me through the entire process!
Eric G. had an easy sell with me as I walked in ready to buy. He did a great job of explaining and walking me through the options and payments. The sales manager was very informative too. They both made my first time ever buying an new car a positive experience. Thank you!
Christi was fantastic! She even came to our home to complete the transaction since we had no vehicle to get to the dealership!
Salesman, Eric Gordon....The Man, The Myth, THE LEGEND! Mr. Gordon gave me, by far, the most comfortable and genuine vehicle-purchasing experience I have ever had. He presented himself professionally while still acknowledging genuine concerns and realistic needs my family and I had going into this purchase. He was timely, respectful, and even went out of his way to meet with me at the dealership an hour before his workday actually started so that I could be sure to get the vehicle I wanted, soon as I could be there with my schedule. This man deserves a raise, not only for his professional performance, but also for his uncanny ability to be a "real person" with his customers. Thank you, Legend, and thank you, Walser Nissan-Burnsville, for taking care of me! Highly recommend!
10/10, would buy here again. Eric Saewert was great. Kept us informed on the delivery, knowledgeable on the product and very friendly. I wont go into details here but he went waaay out of his way to make sure the vehicle was the right fit for us. Now, this thing looks pretty great in our garage, imo. Thanks!
Narin Sok at the Burnsville Nissan location went above and beyond helping me find the right car. I bought a Kicks and it wasn't a great fit. He worked with me for a few weeks helping me find the right one, which we did and I'm VERY happy with my car! Eric Miller was also very helpful. I would work with Narin again in the future and likely I will. Thank you!!
Had a great experience here purchasing a new Rogue. Christi V. went above and beyond for me yesterday to make the purchase process as convenient as possible. Really appreciate the fantastic service!
My car started to make a horrible noise. Felt it was something I couldn’t ignore or wait for an appointment. I brought it in around 1pm and it was diagnosed (wheel bearing) and fixed by end of the day. I was given a Lyft ride home too. So smooth. Great recommendations and trusted service. Only thing they could have done better: vacuum my car and winning lottery numbers. Thank you!
Great experience. Courteous, professional and got the work done in time frame given. Been a customer for 20+ yrs and never had any issue.
Staff was incredibly friendly and knowledgeable. Services provided took less time than they had quoted. Great communication from overall inspection of vehicle maintenance and upkeep. They also found a coupon for my oil change, amazing! Thank you!
This was by far the best car buying experience I’ve had. I worked with Christie Vennie and she was superb. So kind, upfront and honest. I had to place a down payment and wait for a few months for my vehicle to come in, but Christi kept me up-to-date the whole time. She always gave me the info I needed, but didn’t pressure me to buy things I didn’t want. She told me how things would run the first time we spoke and stuck to her word through the end. I had a wrap added to my vehicle and Christi saw that it wasn’t perfect and sent it back to be redone. She pays attention to detail. I would recommend her 1000 times over! Thank you so much to Christi and the Walser team!
It was amazing! I had to get my brake switch done! Which was completely covered under warranty, I even got a rental covered under my warranty! I’m a broke college student, so the way that Burnsville Nissan worked with me and helped me with each step was so amazing! I wish I knew the name of the guy who helped me upfront because he was soo nice!
So far, so good. Thanks for the quick and professional response! You really helped me out of a tight jam!!
Brady Vixayvong provided me an excellent customer service. He was patient and helpful. He answer all questions I had and he was able to go over the vehicle information. I'm very happy with my purcharse and definely I recomend Walser Nissan including Brady the sale agent.
Excellent customer service, above and beyond!
Christi Vennie did a great Job helping me with getting my new Nissan Frontier Pro4X. I am happy with my experience and she certainly helped me get in the right truck.
I had a great experience with Walser Nissan Burnsville! Nelson Guevara was great and one of the best salespeople I have ever encountered. He knows what he is doing and always listens carefully before answering questions. He can explain things clearly. The way he explained 'gap protection' to me was very clear and understandable. We drove four hours and bought a Nissan Rogue 2022 from there. One recommendation: may be better coffee or snack for customers who drive more than 60 miles :P?
I arrived late for more 4:30 appointment due to traffic and the Service Advisor was super friendly and did not hesitate to take my vehicle regardless of me being late which was GREATLY appreciated. I also greatly appreciated the fact that he did not come out to the waiting area to try to upsell me on any other unnecessary services while I was there for a simple oil change and tire rotation. My appointment was quick (I'd guess 30-45 minutes) and my car was clean and vacuumed when it was returned!
I had a great experience working with Topher King at Walser Nissan Burnsville. I was looking to purchase a new vehicle which wasn’t going to be available for a few months. We met, went over what I wanted, he got it on order and updated me regularly. He was proactive in his communication and I never once had to wonder the status of the vehicle or when to expect it. He also was able to communicate via text messaging which was very helpful for me. I never once had to reach out asking for an update and always felt like I was a priority. I would recommend Topher to anyone looking for easy, comfortable and informative service while looking to purchase a vehicle.
Scheduling my appointment was a breeze. The staff was very friendly. My service work was finished earlier than expected. The car wash was a nice, unexpected bonus. Thank you!
Kevin, in the service department gave me Excellent customer service 👏