Customer Testimonials
My experience at Nissan washer was excellent. The people's there was very kind. My salesperson Carter was wonderful I would love to recommend families and friends to purchase vehicles there
Great customer service and service dept
took to long and paid too much, financing rates all over the board, ended up paying for a pulse warranty which is crazy. I bought my last new car from walser, at the next door honda. I tried walser nissan on the kicks and underwhelmed. within 2 days, I had to get gas, take car into shop(oil light came on) and told tires are pretty low tread(3/32), so need new ones before winter. I bought an expensive warranty that I hope provides care when I need it(was about 25% of the cost of car), if not, I will not buy ... Read More DealerRater - Sep 21, 2026
Frank Livingston was very helpful and took the time and care to help us. He also offered to help us with with anything we may need in the future.
Purchased a vehicle at Walser Nissan which came from Walser Subaru. Tire had a puncture and Walser Subaru declined the service even though the car went through their pre sale inspection. Nissan completed the service with no issues. Apparently, the Walser Care contract doesn’t apply to all Walser dealerships. Thank you Nissan Services.
Ben in Burnsville helped me with the purchase of my new truck. He was patient and made sure to take care of everything I was looking for.
Tom Romig was amazing! Helped me through financing a car for the first time. Would absolutely recommend this place!
Tom was great to work with! He went above and beyond to get us the exact car we wanted, even bringing it in from another dealership. The entire process was smooth, stress-free, and professional. We really appreciated his dedication and excellent customer service. Highly recommend asking for Tom!
The service was good, great details. They suggested rear brakes which are needed but when I called around $100-$200 overpriced at Walser. Two employees in the building were commenting on each others Butts and what they do to tone them which is wasn’t all that great for all of us waiting to hear.
Great dealership it is my 5th lease from here. Frank Livingston was great. Would recommend
This will be continued and edited. Depending on how post purchase, mechanical issue is handled. So far not impressed. already has mechanical issues. There will be more to this story.stay tuned. The star rating will change also
We are so happy with our car! Sativa Moon was helpful and patient throughout the whole process of finding the right used vehicle for what we needed, and walking us through all the details. We never felt rushed or pressured at all. We've been very happy with our purchase!
Fabulous experience in purchasing my new Nissan Frontier SV. From start to finish was top notch! Thanks Walser! Tom Romig was a wonderful salesperson and the purchase very easy!
I always have a great experience at Walser Nissan , Ben is then Best !
⭐ Absolutely outstanding experience. Dante Cannon delivered the perfect balance of professionalism, knowledge, and genuine care. From the moment I walked in, he listened closely to what I needed, offered smart guidance without pressure, and made the entire process smooth and stress‑free. He went above and beyond to ensure I felt confident in my decision, and his follow‑through after the sale proved they truly value their customers. I couldn’t be happier with my car or the service I received—highly recommend working with Dante!!!!
Antonio made the car buying experience easy. He took the time to explain every detail along the way. He is definitely the best salesman I’ve worked with. Thank you Antonio.
Support was excellent and only exceeded by the pleasant attitiude of the staff. Shout out to Frank and Olivia!
Owen Holt was great to work with. I really enjoy my Honda CRV. I would highly recommend Owen.
I was super impressed by the entire process of buying my Nissan Rogue. The Burnsville staff was very friendly in general, but Matho was outstanding. He was knowledgeable and easy to chat with. Very patient with both my wife and I. He took care of a lot of details prior to us arriving. The test drive and paperwork just felt comfortable (it is never EASY to spend money on large purchases but it felt easy-ish). Matho also found the low mileage vehicle in a great color that we wanted. He is trustworthy and professional. The Rogue turned out to be ... Read More Google - Aug 28, 2026
Anthony and Joe helped me bring home a new Rogue. They were out of the one we wanted but worked quickly to find it for us! Very happy and appreciative!
Dante Cannon was incredible to work with! Very knowledgeable and helpful, walking me through all the steps. Dante and Walser made what could be a painful experience of buying a car very easy and enjoyable. Highly recommend working with Dante for tour next car purchase!
Had a good experience while I was there to test drive and ultimately buy the car, however, immediately after driving off the lot, I started having problems.
The used car I purchased did not have a gas cap, which I wasn't made aware of until the check engine light came on after purchase. As it was a Saturday evening, I wasn't able to go back to the dealership for support. When I asked for compensation for my time spent determining the problem and eventual purchase of a new gas cap, I was told they could send me compensation ... Read More DealerRater - Aug 25, 2026
My wife and I enjoyed the experience overall buying our vehicle. The staff were all very friendly and made the process relatively seamless overall. I do give an extra kudos to the sales staff as they were definitely busy the day we came and it never felt that we were neglected or pushed off for other sales that were happening at the same time.
The only two reasons it wasn't a five star rating was due to the fact that negotiations are not a thing there, not the sales peoples fault, but it was a bit sad to hear ... Read More DealerRater - Aug 24, 2026
Fantastic customer service! Everyone was very friendly and easy to work with. 5 stars all around!
The individual who sold us the car was patient, respectful and attentive. We had a very good experience with this dealership.
I needed some OEM parts for my 2007 Nissan Armada so I called the Walsar Nissan of Burnsville. Dreya Baenen answered the call and was great from the get go. She first emailed me a schematic of the exact area of my repair project. We then worked through, together, which specific parts I needed. She then sourced them, they were all in-stock thank God, and told me she'd have them waiting for me when I arrived. It's been a while since I received the kind of care and attention that Dreya gave me and I was grateful for it! ... Read More Google - Aug 23, 2026
Carter was an excellent sales associate and really helped me make the best decision for my needs! Will recommend to friends and family!
Not a pleasant process for sure. High pressure to buy unneeded and over priced add ons.
I had a fantastic experience working with Sativa. She didn't make me feel pressured to buy or lease a vehicle. I had intended on going in to test drive a few models and ended up finding an option that fit my needs. I leased a beautiful pathfinder and had a wonderful 4 hours of waiting for my beauty! The 4 hours included me transferring all my junk from old car to new. If I could give her 10 stars, I would! Very smooth process! Thanks, Sativa!
I worked with Sativa and she was fabulous. She helped make the process of leasing a car go smooth! I'd recommend going to see her!!!
Dante Cannon is who you should go to! He worked with me for multiple weeks to find the best fit for me. I highly recommend working with the Walser Nissan team in Burnsville!
(Translated by Google) Not excellent (Original) No excelente
They didn’t even vacuum the vehicle or wash it. I bought it with a completely empty gas tank and my key fob battery was low. If you’re buying an almost new vehicle the least they could do is fill up the gas tank or vacuum out the car.
They were very professional and excellent job. We’ve been there a couple times and they’re always very nice to work with.
Anthony Pitts is the go-to guy.
Let me begin by saying I would rather have a root canal than car shop. I dislike the entire process from overbearing sales people to negotiations ending with the hard sell for all the upgrades. When we arrived at Walser Nissan Burnsville, we had a firm idea of the car, packages and upgrades we wanted, our budget and preferred finance option.
We walked in and stood for a couple minutes while people looked at us while walking by. As we tried to figure out who to approach (we used a side door due to ... Read More Google - Aug 11, 2026
Anthony Pitts is the go-to guy.
Let me begin by saying I would rather have a root canal than car shop. I dislike the entire process from overbearing sales people to negotiations ending with the hard sell for all the upgrades. When we arrived at Walser Nissan Burnsville, we had a firm idea of the car, packages and upgrades we wanted, our budget and preferred finance option.
We walked in and stood for a couple minutes while people looked at us while walking by. As we tried to figure out who to approach (we used a side door due to ... Read More DealerRater - Aug 11, 2026
I recently purchased a used Jeep Cherokee from Walser Nissan Burnsville, and the entire experience was exceptional, thanks to Alicia C. She was an absolute pleasure to work with from start to finish. Along with me was my mom. One question after another, she takes her time making decisions. Alicia handled this with remarkable patience, professionalism, and grace. It was also inspiring to see a young professional excelling in her role with such a strong work ethic and positive attitude. Her dedication and genuine customer service made the entire process seamless and stress-free. I highly recommend working with Alicia if ... Read More Google - Aug 7, 2026
If you're looking for a vehicle, Walser Nissan in Burnsville is the place to go. Everyone was so nice and helpful. Ian, my sales person, and all of the managers were fantastic to work with. I will definitely buy there again. I highly recommend!!
Antonio was very helpful in my car buying experience. He made it seamless and easy to find my new dream car. I would recommend him to anyone that is still a little unsure in what they’d like. Will be coming back to him for the future
Great service
Dante Cannon was helpful and knowledgeable! Loved working with him.
Anthony was awesome to work with.
Tom Roming was great.
Anthony Pitts helped us out with a 2018 pathfinder. He noticed us walk in right away and was energetic engaging and very informative. I highly recommend working with him he takes his time to explain everything and show you how the vehicle works.
I had an excellent experience working with Anthony Pitts. He is extremely knowledgeable, has a great personality, and brought positive energy to the entire car-buying process. He took the time to answer all of my questions, made me feel comfortable, and never made me feel pressured. His professionalism and genuine enthusiasm really stood out. I highly recommend him to anyone looking for an honest, friendly, and knowledgeable salesperson.
Anthony Pitts was our customer specialist! He was kind, knowledgeable, helpful, and made the car buying process very smooth!
Bought a used vehicle. Work was completed by Walser before selling to me. I received the report and worked w/ them to get some other things repaired (for an additional charge). They completed the work, accidentally broke something, took a few extra days but didn't charge me anything for it. They finished the final repair and I've had an overall good experience with this team.
Had a great experience here! They extensively worked with us for different financing options. Nick and Anthony were our go-to folks and they both were incredibly helpful!
Alisha C. was great to work with! She had excellent communication, and handled all my questions with ease! I’m loving my new vehicle!
Great experience with Anthony Pitts! Knowledgeable, thorough, professional, great personality!
Originally bought our car, Burnsville Nissan awesome crew had a recall Eric. The manager in service was awesome upfront and went above and beyond to take care of us. We originally took the car to Mankato for the recall I would never in my life take any car or step foot in Mankato Nissan again stick with Walser
Matho was great at explaining everything. Definitely a keeper. My last vehicle was also a Walser.
Antonio is amazing. He stayed with us on our whole journey of finding the next vehicle for our family and making sure it was the perfect fit! So glad we got a chance to work with him. Ask for Antonio next time you are looking to get a vehicle from Nissan.
I originally left a review, but it appears to have been removed, so I wanted to provide an update after owning the vehicle for one year.
This has been, without question, the worst vehicle purchase I’ve ever made. Most recently, my brake lines failed while I was driving—a serious safety issue. A vehicle should not require major brake system repairs after only one year of ownership, especially if it was properly inspected before being sold.
Looking back, it seems the dealership took this vehicle in on trade and put it directly on the lot with little to no ... Read More DealerRater - Jul 19, 2026
Love my new Mazda CX5. The new screens are HUGE! But I don't like that it's touchscreen; way too distracting. I could always feel for the right buttons and keep my eyes on the road. They were different sizes and so easy to tell apart. Now that it is touchscreen only, I have to divert my eyes from the road in order to try to touch the screen in the right spot. I don't like it. It makes me nervous. I do however like the information that's now projected onto the Windshield. In my 2024 vehicle it ... Read More Google - Jul 18, 2026
Always a pleasure to do business with.
Amazing service
Ben Miller, Anthony B, and the rest of the crew are great. Not pushy, patient, and took good care of us.
I suppose all dealerships are the same but when asked if they could do a few minor things before purchasing the car they flat out said no to everything....it is a reminder when things are good for the dealership you win, but when things are not good for dealerships, the line outside may be quite short.
My salesperson AJ was the best! Helped me in every aspect of my decision making. I couldn’t have asked for a better car buying experience. Thanks Walser Burnsville!
Matho was a great salesman. No pressure, very down to earth, and humble. We looked around but decided to go with Walser Nissan largely because we had a good experience with Matho.
Calling all woman car shoppers!!! Sativa at Walser Nissan understands how time crunched, budget friendly, and loaded with anxiety car shopping can be. The minute I walked in I felt like valued customer and she listened to exactly what I was looking for-- i felt helped not manipulated. She did all the leg work for me and has been extremely helpful even after I bought the car that I wanted. I did not feel pressured or judged. The entire staff from the lovely receptionist to the appraiser to the actual sale was seamless and fast.
Anthony Pitts was easy to work with and was able to answer my questions and concerns thoroughly. I highly recommend working with Anthony if you get the opportunity too.
very nice work and great service, thanks
I had an appt. with Sativa Moon on 7/6, from the time I got their to the time I left she made us feel comfortable. She listened to what I was looking for and she was very helpful on making sure my needs were met. Sativa went through all options throughly and wasn't in a hurry for choices I made. Sativa was very pleasant, so if you ever go to Walser Nissan asked for Sativa Moon
Absolutely no help after the sale. Got what they wanted out of us and then we could sit and spin. No call back, no check up, just unbelievable. Will not be returning and will tell others to avoid at all cost
Our salesman, Anthony, was really nice and just a decent person to talk to. The sales pitch worked. We ended up purchasing two additional warranties that may or may not come in handy. The 4 versus 5 star review happens here. When we were there to purchase the vehicle, we asked about the second key. We were told that there wasn't one. This is how we got sold on the Tire and Wheel warranty where you can get one free key replacement per year. About a month later when we wanted to make use of the plan, MAGICALLY, our second key ... Read More DealerRater - Jul 7, 2026
We were thrilled with our experience at this dealership and salesperson Sativa.
We'd been looking for a 2026 Nissan Leaf S+ (base trim) for months but few dealers have them in stock. We visited other dealers but when we said we want the S+, their reps tried to talk us into higher trim levels. Plus their reps generally knew next to nothing about EVs.
In contrast, our experience here was wonderful. We talked to only one sales person -- Sativa -- and she is the most capable, knowledgeable, efficient rep we've ever met.
She listened carefully to what we ... Read More Google - Jul 5, 2026
Great communication on available inventory. Found the used car I was looking for at a great price. The sales staff was very transparent about the vehicle, warranty, and financing. The sales person made arrangements for an after hours delivery. My in-laws were so impressed, they bought the same vehicle from Walser
Quick, professional and friendly service. I trust the people who work there. Very pleased indeed!
Quick, professional, and transparent. No complaints. I think it’s the best dealership on earth.
Frank Livingston was an exceptional salesman to deal with, smart, respectful thorough, polite and sincere, very Knowledgeable of the product in discussion. My wife Linda and I were amazed at how Quickly and at what ease the process was completed. Very pleased to be a client .
Excellent experience with Walser Nissan! This was my first new car purchase, and Carter was incredible to work with. I greatly appreciated the transparency and no-shenanigans approach. The price I was quoted is what I paid. Carter was quick to answer any questions I had and really made the process smooth and fun.
Bought a used car that immediately had brake issues, trim taped on, air suspension problems. Was back in service within a week and broke down on the lot after picking up with two bad batteries and a dead alternator. Pushy addons during sales process (service contract, rust proofing, gap insurance) cancelled and got a better deal just calling molar directly. If you red a new Nissan, probably fine. I would not buy a used car here .
They made it easy to buy a car. We didn’t intend to buy a car that day, but Frank, the salesman, walked us through the process and explained everything thoroughly. No pressure, just every question asked was answered without telling us what he thought we wanted to hear. He was sincerely interested in finding us the right car for this stage of our life.
Eric Saewert was such a great person to work with throughout the entire process. He taught me how the truck works, and helped with all the add ons I wanted to put on the truck. Truly a great guy to work with! The service department was very helpful also, and I will be having all of my service work done at Walser Burnsville in the future. Love my Frontier!
Just an oil change, but they always do a thorough check of the car. The status report is always helpful.
Pleased with the services done to my Nissan the past two years, oil change and tire rotation, etc. Keeps my car running.
Ian finkel was very helpful in our car buying process, knowledgeable and understood our needs. Not very pushy to make the deal. Lot of options to choose from on the lot.
Was looking for a fast, but fuel-efficient vehicle and saw a used one for a great price!
Very Happy with Dealership, would go back again and tell others how 5 was treated.
Easy to talk to. Did not feel pressured at all. Explained how things in the car work.
Keeping me informed and trying to get my car fixed and contacted the warranty to get the coverage resolved.