Customer Testimonials

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Google Oct 7, 2022

I bought my vehicle here and have never taken it anywhere else. Great service!

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Google Oct 6, 2022

Awesome experience buying our new car!

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Google Oct 4, 2022

It was great, I was pleasantly surprised to see my favorite Walser service assistant Eric! He is always professional, friendly and keeps me updated on the process of the service on my car! Thanks Walser for your excellence in service !

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Google Oct 4, 2022

Best service I have received! Excellent communication and the video went well above my expectations!

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Google Sep 30, 2022

Narin Sok did a great job and walked me through the entire process!

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Google Sep 28, 2022

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Google Sep 28, 2022

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Google Sep 27, 2022

Eric G. had an easy sell with me as I walked in ready to buy. He did a great job of explaining and walking me through the options and payments. The sales manager was very informative too. They both made my first time ever buying an new car a positive experience. Thank you!

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Google Sep 25, 2022

Christi was fantastic! She even came to our home to complete the transaction since we had no vehicle to get to the dealership!

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Google Sep 23, 2022

Salesman, Eric Gordon....The Man, The Myth, THE LEGEND! Mr. Gordon gave me, by far, the most comfortable and genuine vehicle-purchasing experience I have ever had. He presented himself professionally while still acknowledging genuine concerns and realistic needs my family and I had going into this purchase. He was timely, respectful, and even went out of his way to meet with me at the dealership an hour before his workday actually started so that I could be sure to get the vehicle I wanted, soon as I could be there with my schedule. This man deserves a raise, not only ...

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Google Sep 22, 2022

10/10, would buy here again. Eric Saewert was great. Kept us informed on the delivery, knowledgeable on the product and very friendly. I wont go into details here but he went waaay out of his way to make sure the vehicle was the right fit for us. Now, this thing looks pretty great in our garage, imo. Thanks!

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Google Sep 22, 2022

Narin Sok at the Burnsville Nissan location went above and beyond helping me find the right car. I bought a Kicks and it wasn't a great fit. He worked with me for a few weeks helping me find the right one, which we did and I'm VERY happy with my car! Eric Miller was also very helpful. I would work with Narin again in the future and likely I will. Thank you!!

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Google Sep 21, 2022

Had a great experience here purchasing a new Rogue. Christi V. went above and beyond for me yesterday to make the purchase process as convenient as possible. Really appreciate the fantastic service!

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Google Sep 21, 2022

My car started to make a horrible noise. Felt it was something I couldn’t ignore or wait for an appointment. I brought it in around 1pm and it was diagnosed (wheel bearing) and fixed by end of the day. I was given a Lyft ride home too. So smooth. Great recommendations and trusted service. Only thing they could have done better: vacuum my car and winning lottery numbers. Thank you!

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Google Sep 20, 2022

Great experience. Courteous, professional and got the work done in time frame given. Been a customer for 20+ yrs and never had any issue.

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Google Sep 16, 2022

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Google Sep 14, 2022

Staff was incredibly friendly and knowledgeable. Services provided took less time than they had quoted. Great communication from overall inspection of vehicle maintenance and upkeep. They also found a coupon for my oil change, amazing! Thank you!

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Google Sep 9, 2022

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Google Sep 9, 2022

This was by far the best car buying experience I’ve had. I worked with Christie Vennie and she was superb. So kind, upfront and honest. I had to place a down payment and wait for a few months for my vehicle to come in, but Christi kept me up-to-date the whole time. She always gave me the info I needed, but didn’t pressure me to buy things I didn’t want. She told me how things would run the first time we spoke and stuck to her word through the end. I had a wrap added to my ...

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Google Sep 7, 2022

It was amazing! I had to get my brake switch done! Which was completely covered under warranty, I even got a rental covered under my warranty! I’m a broke college student, so the way that Burnsville Nissan worked with me and helped me with each step was so amazing! I wish I knew the name of the guy who helped me upfront because he was soo nice!

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Google Sep 7, 2022

So far, so good. Thanks for the quick and professional response! You really helped me out of a tight jam!!

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Google Sep 6, 2022

Brady Vixayvong provided me an excellent customer service. He was patient and helpful. He answer all questions I had and he was able to go over the vehicle information. I'm very happy with my purcharse and definely I recomend Walser Nissan including Brady the sale agent.

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Google Sep 5, 2022

The service at this Burnsville locations is unbelievable. They are polite, curious, respectfully with great customer service. Thank you, Sydney.

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Google Sep 1, 2022

Excellent customer service, above and beyond!

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Google Aug 26, 2022

Christi Vennie did a great Job helping me with getting my new Nissan Frontier Pro4X. I am happy with my experience and she certainly helped me get in the right truck.

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Google Aug 25, 2022

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Google Aug 24, 2022

I had a great experience with Walser Nissan Burnsville! Nelson Guevara was great and one of the best salespeople I have ever encountered. He knows what he is doing and always listens carefully before answering questions. He can explain things clearly. The way he explained 'gap protection' to me was very clear and understandable. We drove four hours and bought a Nissan Rogue 2022 from there. One recommendation: may be better coffee or snack for customers who drive more than 60 miles :P?

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Google Aug 22, 2022

I arrived late for more 4:30 appointment due to traffic and the Service Advisor was super friendly and did not hesitate to take my vehicle regardless of me being late which was GREATLY appreciated. I also greatly appreciated the fact that he did not come out to the waiting area to try to upsell me on any other unnecessary services while I was there for a simple oil change and tire rotation. My appointment was quick (I'd guess 30-45 minutes) and my car was clean and vacuumed when it was returned!

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Google Aug 19, 2022

I had a great experience working with Topher King at Walser Nissan Burnsville. I was looking to purchase a new vehicle which wasn’t going to be available for a few months. We met, went over what I wanted, he got it on order and updated me regularly. He was proactive in his communication and I never once had to wonder the status of the vehicle or when to expect it. He also was able to communicate via text messaging which was very helpful for me. I never once had to reach out asking for an update and always felt ...

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Google Aug 16, 2022

Scheduling my appointment was a breeze. The staff was very friendly. My service work was finished earlier than expected. The car wash was a nice, unexpected bonus. Thank you!

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Google Aug 16, 2022

Kevin, in the service department gave me Excellent customer service 👏

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Google Aug 16, 2022

Good service

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Google Aug 14, 2022

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DealerRater Aug 13, 2022

II was coming back from a camping trip when an hour out a light came on. I called for an appt. and was told the soonest was in a week! I decided to pull into the service dept. to try to get in. I was told the light indicated that the tires needed to be rotated. Without a doubt he told me they could do it now. Much to my surprise my tires were rotated, new windshield wiper blades put on and my oil changed. 🙂 Yeah I never have had to make a service appt. They are alway available for ...

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Google Aug 11, 2022

Wonderful Experience with Christi Vennie! Listened to what I was looking for and helped me find it with no BS! Has keep me updated and always quick to answer my questions.

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Google Aug 9, 2022

Our sales person Justin Lavey is the best! He explained everything in detail and clearly, he was patient, helpful and not pushy in anyway. When I buy a car he is the type of person that I hope to work with.

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Google Aug 8, 2022

Eric Gordon was great to work with !

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Google Aug 8, 2022

(Translated by Google) Christ Vennie (Original) Christi Vennie

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Google Aug 8, 2022

Met with Tim...got me in right away...and out in 45 minutes

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Google Aug 6, 2022

Very courteous and informative. Professional atmosphere

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Google Aug 6, 2022

Walser Nissan is fantastic! They have complementary high speed EV charging, and they were able to squeeze us in for a same day warranty-requires tire rotation on our Kia EV, for a very reasonable price. I would absolutely recommend them, and Nissan as a whole, based on their amazing service. This is how you build brand loyalty! We loved the Nissan Leaf we had previously, and will absolutely consider Nissan again when we're back in the market for a car. Great work folks!

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Google Aug 6, 2022

Walser Nissan is fantastic! They have complementary high speed EV charging, and they were able to squeeze us in for a same day warranty-requires tire rotation on our Kia EV, for a very reasonable price. I would absolutely recommend them, and Nissan as a whole, based on their amazing service. This is how you build brand loyalty! We loved the Nissan Leaf we had previously, and will absolutely consider Nissan again when we're back in the market for a car. Great work folks!

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Google Aug 1, 2022

My new car is in good hands. I trust when I get her back,, I will be satisfied.

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Google Jul 30, 2022

Excellent

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Google Jul 29, 2022

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Google Jul 26, 2022

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Google Jul 24, 2022

I purchased a 2022 Frontier from Walser Nissan and could not have had a better experience! The entire staff was very professional and polite. My salesman is Narin Sok and he was very patient and helpful. We loved the fact that he did not apply pressure on us to buy, but answered all of our questions and gave us time to consider all of our options. We would buy from Narin and Walser again!

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Google Jul 19, 2022

Purchasing a car right now is a pretty crazy experience! Low volume and empty car lots kept me from getting my hopes up. Narin at Walser Burnsville was able to help me find the perfect car. He communicated quickly and clearly so that I could purchase a vehicle with confidence.

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Google Jul 18, 2022

Great experience and sale services...Would recommend. Working with Christopher King was really easy, he knows what he's doing , explained really well.

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Google Jul 10, 2022

(Translated by Google) Very good attention. Especially Nelson who speaks Spanish is very good and kind. (Original) Muy buenas atenciones. Sobre todo Nelson que habla español es muy bueno y amable.

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Google Jul 9, 2022

Worked with Brady, and it was one of the best, if not the best, car experience I have had. To his prompt response and information prior to me arriving, down to the amazing treatment and help once we arrived. Couldn’t have asked for a better car shopping experience! Thank you!

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Google Jul 7, 2022

Justin Lavey was a pleasure to work with. Even though there was not the car that I was looking for in stock when I arrived, Justin took note of what I was looking for and he called me the next day saying that they had received one in and I could come in and see if it is what I wanted. I was able to show up and he was very helpful in getting everything processed and making sure everything was taken care of so I could get the car the same day.

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Google Jul 7, 2022

The easiest and most-pleasant car buying experience I've ever had. Justin Lavey was professional and friendly. They even delivered the car to my home! I highly recommend Justin and the rest of the team at Walser Nissan.

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Google Jul 5, 2022

I had a great experience 5 years ago and a great one this time! I wasn’t looking for a car at this time, but they reached out to me. I looked into it and it all worked out to get a bigger vehicle for my family! Eric Gordon was great to work with, was very personable and honest. I tell everybody about how unique of an experience it has been compared to other dealerships. My Nissan’s have been treating me well and I love my new car! THANK YOU! 11/10

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Google Jul 4, 2022

This is a nice dealership. Staff are very helpful and friendly!

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Google Jul 3, 2022

We came here to only look at a Pathfinder and left with one! Christi Vennie was an absolute delight to work with from her greeting us at the door to her helping us out throughout the buying process, it was a simple, stress-free and straightforward experience. I can't say enough nice things about Christi(ask for her) and Walser Nissan in general.

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Google Jul 2, 2022

Walser Nissan was great to work with. We give our salesman, Justin Lavey, a 10 for his great service.

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Google Jun 28, 2022

Fantastic customer service! Nelson Guevara Zambrano had been great in assisting us finding the right vehicle. Overall the team at Walker Nissan Burnsville location is wonderful! Will visit again for other needs.

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Google Jun 26, 2022

Everything is Great Good team sales and services

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Google Jun 25, 2022

Oil change, tire rotation. Like the video about my car. Honest, professional, friendly consultant.

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Google Jun 22, 2022

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Google Jun 20, 2022

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Google Jun 19, 2022

Love the peeps at Walser Nissan in Burnsville!! Frank was Especially helpful and thorough with questions and service!! Went as far to send me videos of the issues and repairs that were necessary... Highly recommend for any service you may need!!!

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Google Jun 19, 2022

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Google Jun 19, 2022

(Translated by Google) Beautiful afternoon. Thank you (Original) Hermosa tarde. Gracias

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Google Jun 18, 2022

(Translated by Google) I am very satisfied with everything, the service, the attention, the help and the kindness of everyone. (Original) Estoy muy satisfecho por todo,el cervicio,la atención, la ayuda y la amabilidad de todos.

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Google Jun 18, 2022

Experience was great but I forgot to mention I wanted synthetic blend and about fell over with total of the bill.

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Google Jun 16, 2022

Ben Miller helped my son purchase his first new car! He was great to work with and overall a good experience for my son.

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Google Jun 15, 2022

It was great.

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Google Jun 14, 2022

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Google Jun 9, 2022

5 star service every time!

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Google Jun 7, 2022

After dropping my 2017 Nissan Armada off for normal service at Walser Nissan in Burnsville I decided to walk around. Well I walked into the sales area and parked outside was a 2022 Armada. I was curious what mine was worth and talked with Sales Specialist Christi Vennie. She was helpful, laid back, smiling and singing while she put together my unbelievable offer. Needless to say I am picking up New 2022 Pearlized Red beautiful Armada later today!! Thank you Chiristi! GREAT job! Ken F.

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Google Jun 7, 2022

The sales process went super smoothly. Lawrence Ayeni was super great to work with. Attentive to my needs, very professional, and responsive. I ended up purchasing a vehicle that was brand new, straight off the truck that was in detail that I didn’t even see! Lawrence made me feel that comfortable with my decision that I didn’t even need to see or test drive the new car.

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Google Jun 1, 2022

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Google May 25, 2022

The cost to fix my brakes ended up being 1/3 lower than the estimate plus the gave me a coupon for $30 off. I know they maintained my car with OEM parts mechanics that know the product at a great price. I'm a very happy customer!

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Google May 25, 2022

My car was taken care of quickly and what I thought was brakes was a simple adjustment. They explained the issue and took care of the oil change and adjustment. Everyone was professional and kind!

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Google May 22, 2022

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Google May 16, 2022

Great experience buying a new car with Walser Nissan and Ryan Pettipiece. The dealer in Madison, WI had no inventory and wouldn't take a deposit so order something so went back to Walser in MN and they came through for us. Transaction was very smooth and Ryan had everything ready when we came to pick up the new Rogue. Thanks!

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Google May 12, 2022

Fast friendly service and clean waiting room with a fancy coffee machine.

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Google May 10, 2022

Great auto service counter help technicians. A young man that works at the service department area who i forgotten his name but I remember he told me his age he was very friendly lots of knowledge in his field. Nissan dealer loaned me a 2022 Nissan Morano orange in color AWD turbo I'm in love with this car!! I greatly appreciate how good they are to their liyal.customers. I will never go anywhere but here to buy a car. I trust them over another car dealer.

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Google May 5, 2022

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Google May 4, 2022

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Google May 4, 2022

This dealership helped me get a vehicle with many custom parts during a difficult time (Covid) I put some photos on here for everyone to see. This dealership fixed every issue I had. I definitely recommend this dealership.

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Google May 3, 2022

Great customer service.

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Google May 2, 2022

I scheduled an oil change and tire rotation. It was on time and quick. A very enjoyable experience. The waiting lounge is very nice, with coffee, water, popcorn, tv and comfortable chairs.

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Google May 1, 2022

I got oil change, coolant & spark plugs with an Uber to an appointment that I had.

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Google Apr 22, 2022

Eric was very friendly and helpful.

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Google Apr 22, 2022

Made appointment for keyless entry issue (turned out to be minor) and oil change. Walser identified wear on the front belt, we discussed whether it could be postponed and I agreed that they should replace it. We agreed to wait on other routine maintenance. Really appreciate that they were willing to discuss the priority of the work.

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Google Apr 21, 2022

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Google Apr 20, 2022

We had a great experience finding a car we wanted. Christ Vennie, our sales representative, served us well throughout the whole process and we are very happy with our new car!

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Google Apr 19, 2022

This place was great! I worked with Eric Gordon and he was the best! He worked so hard to help me and get me the car I wanted. I changed my mind several times, and he was so patient and helpful the whole time. I have lived in several different states and have been to lots of different dealerships and Eric was by far the best person I have ever done business with in my life! Thank you Eric for everything you did to help me! Walser Nissan is very lucky to have you! Everyone else was great and super ...

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Google Apr 16, 2022

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Google Apr 15, 2022

Great service from beginning to finalizing all the paperwork.

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Google Apr 12, 2022

I worked with Ben Miller on purchasing my 2022 Rogue, the experience and the great customer service made the process go so smooth. Everything went well and quick.

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Google Apr 12, 2022

Excellent service, Qualified, knowledgeable, and courteous staff, Quality workmanship. Very Satisfied, Great Job, Thanks!

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Google Apr 11, 2022

I had Eric for my service consultant and he was terrific, kept me informed and was able to get me a loaner so I didn't have to miss any more work while they kept mine to trace the problem.

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Google Apr 10, 2022

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DealerRater Oct 13, 2021

I was out of town and my car would not recognize my key fob and would not start. I called the dealership and they told me to bring it in right away even though they were booked and they would take a look at it. They were in touch with me throughout the whole process and let me know how much it was going to cost even before they ordered any parts. Long story short, they were very professional and so very kind. I would definitely take my car back to them. Thanks to them, I am back on the ...

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DealerRater Apr 26, 2021

Narin sok was who worked with me very friendly and attentive to my wants I appreciate him in helping me get into my new vehicle and explaining to me features about the truck would like to.work with him again when I return in 3 years great employee thanks so much narin

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DealerRater Mar 8, 2021

We had a great experience working with Eric Sewert salesman. Everything went smooth without a hitch. Eric explained everything precise and clear. If you want a great experience Buying a new vehicle, ask for Eric.

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