Customer Testimonials

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Google Feb 1, 2023

Great salesperson with low pressure sales. They make the car buying experience easy!

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Google Jan 31, 2023

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Google Jan 27, 2023

Dave Lavenger and Tony Schutz were fantastic at moving my lease transaction to completion. I greatly appreciated all their efforts.

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Google Jan 24, 2023

They made the process very easy! This is my 4th vehicle from them and they really make you feel appreciated with your return business.

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Google Jan 23, 2023

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Google Jan 22, 2023

Professional service

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Google Jan 21, 2023

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Google Jan 20, 2023

Great communication with me to let me know what was going on with my car. Service was quicker than I expected, so that was good!

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Google Jan 19, 2023

Great service and great people Very conscience of your time

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Google Jan 15, 2023

Professionalism, courtesy, and thoroughness like I have never seen at any other dealership. And so clean! Great place. Great people.

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Google Jan 15, 2023

They repaired my recalled headlights which took for Ever to get the parts (I couldn’t use the vehicle at night for months) but the employees were above average.

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DealerRater Jan 13, 2023

We just had our first experience this week with Walser Nissan Burnsville. We worked with Christi V. and she was fantastic! she is highly knowledgeable, and she worked hard for us, helping us stay within our budget and get exactly (actually more) than what we were looking for! We love our new SUV. We strongly recommend working with Christi and the Walser Nissan Burnsville team!

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Google Jan 10, 2023

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Google Jan 6, 2023

Fabulous

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Google Jan 3, 2023

Nice

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Google Jan 2, 2023

From day one to final contract signing Of my 2023 Pathfinder Rockcreek. The Walser team was super helpful and knowledgeable. They met and surpassed My expectations. Eric Miller and Lawrence. Where awesome they answer all my questions. All thru out my vehicle delivery,process And concerns. They made my car buying experience a very pleasant one. I will definitely recommend my friends and family to walser nissan in Burnsville two thumbs up👍🏼👍🏼

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Google Dec 31, 2022

Anthony was very helpfull and understanding

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Google Dec 31, 2022

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Google Dec 27, 2022

I had an easy buying experience at Walser Nissan Burnsville. My sales associate was Ryan Pettipeace (spelling?) and he was great to work with. He was able to answer all of my questions, was easy to text with to get some answers and met my expectations!

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Google Dec 24, 2022

Ben Miller was excellent to work with. Very courteous , knowledgeable and just a pleasant young man. I will def be back to work with Ben in my future auto needs! A+++++

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Google Dec 16, 2022

Everything is excellent, but waiting time for the service to be done is quite long!

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Cars Dec 14, 2022

I recently leased a new Altima from Burnsville Nissan and as always received outstanding customer service. This is the fourth car I have either purchased or leased from this dealership and Tony Schutz and David Lavanger were both excellent. They were both great communicators and well organized during the entire process. They really listened to me and were very helpful in every respect, including explaining the new technology in my new car. I couldn’t have asked for more! I also get all my service done by Eric Olsen and his team and they are great as well. I would ...

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Google Dec 10, 2022

Such a great place. Everyone is so kind and friendly. My car shopping experience was the smoothest process, and the sales staff actually care about you. I would recommend this place to anyone.

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Google Dec 9, 2022

Lawrence and an Eric helped to finalize the car. And entire process was smooth.

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Google Dec 5, 2022

Friendly and fast service as usual. Took the time to look into a potential repair issue.

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Google Dec 3, 2022

Walser Nissan in Burnsville was great! Eric S and Kevin M helped me out in so many ways. They didn’t try to overcharge me, and did a thorough job of explaining everything in detail, so there was no confusion. As a woman, going into car dealerships and repair shops are places I dread going to, but Eric and Kevin did a fantastic job of treating me like any other customer, and answering any and all questions (including the dumb ones). As a recent grad, I also love that there’s a finance option for repairs, as it did help ...

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Google Nov 30, 2022

Great service like you!

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Google Nov 29, 2022

Frank does a GREAT job! Excellent experience!

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Google Nov 29, 2022

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Google Nov 29, 2022

The associate was helpful.

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Google Nov 26, 2022

Even though i dropped the car off the night before- the communication was easy, and done as if I was in the lobby waiting. Everything was done quickly and my car is running great

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Google Nov 22, 2022

Good job. I've worked with Eric Olson and the service department for almost 10 years and they get it right the 1st time. Eric is very personable and knowledgeable.

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Google Nov 21, 2022

Eric as usual did everything he could to take care of me as a customer. He was able to get my car in much faster than online or call center could. Clear communication, honest, and always friendly. Best asset Walser Burnsville Nissan has!

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Google Nov 21, 2022

Excellent experience trading in my vehicle! Anthony Schutz was a pleasure to work with, will definitely come back if at some point I'm looking for another vehicle. Transparent, no pressure, upfront and honest. Feel like they go above and beyond for their customers. Definitely recommend.

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Google Nov 21, 2022

Everyone was very accommodating and met all of my needs.

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Google Nov 18, 2022

Ben is awesome!

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Google Nov 17, 2022

It was great! Friendly staff, work was fine in timely manner.

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Google Nov 16, 2022

Prompt and timely service. I was in and out at the expected time for servicing my car.

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Google Nov 13, 2022

Had the Great pleasure of working with Eric Gordon. Super nice guy and was great to work with. I was comfortable the entire time and never felt any pressure to buy the car. I came in with a budget and we stuck to it. I was never pushed to go past that budget or anything like that. He was very knowledgeable about the vehicles we looked at. So happy I shopped with them because I was able to walk away with a beautiful car!

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Google Nov 13, 2022

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Google Nov 11, 2022

Nelson was so helpful and really worked with me to find the perfect vehicle in my price range. Thanks, Nelson!

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Google Nov 7, 2022

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Google Nov 4, 2022

I love it the people work there are very nice they are friendly welcoming people my experience was excellent thanks

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Google Nov 3, 2022

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Google Nov 3, 2022

This was my first experience purchasing a brand new car. Eric Gordon was GREAT!! No pressure. He helped me find the perfect ride. I left there feeling like family. I love my new Rogue and would recommend Eric as your ‘go to’ guy! Thanks ❤️

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Google Nov 1, 2022

I had a great experience, my sales rep was friendly, professional, honest and knowledgeable and even took care of helping me with financing without sending me to a separate financing agent. I love my new truck! The quay and value could not be matched anywhere else I looked.

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Google Oct 25, 2022

This is a very good Nissan car store.The attitude of the staff here is very good, and there is free water and coffee in the store.

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Google Oct 23, 2022

By far the best experience I have ever had at a dealership . Burnsville Nissan with Brady he provided me with amazing customer service and traveled across the city and back to Burnsville with the vehicle I wanted . Thank you so much Brady 👍🏽⭐️⭐️⭐️⭐️⭐️ Top notch guy !

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Google Oct 21, 2022

Great experience

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Google Oct 19, 2022

Christi. Made the whole process of buying a new car seamless. Couldn't have had a better experience . Thanks Christi you rock

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Google Oct 19, 2022

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Google Oct 18, 2022

We bought 2 cars with Kristie yesterday. She went above and beyond for us! The vehicles are beautiful and a great value for the money spent

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Google Oct 11, 2022

This is the 2nd vehicle I got from Walser Nissan. My sales associate, Christi Vennie, did an exceptional job for both vehicles. I would highly recommend Christi to anyone looking for a vehicle.

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Google Oct 11, 2022

I have been bringing my car here for service work for a few years and highly recommend them. All of the service department employees are helpful and am always greeted right away. The free car wash and floor mat cleaning is always a nice bonus!!

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Google Oct 7, 2022

I bought my vehicle here and have never taken it anywhere else. Great service!

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Google Oct 6, 2022

Awesome experience buying our new car!

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Google Oct 4, 2022

Thanks for getting me in without an appointment my tire warning light came on and I ended up having a nail in my tire. Walser fixed it quickly and I was on my way safe and sound ! Thank you so much for your excellent service as always !

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Google Oct 4, 2022

Best service I have received! Excellent communication and the video went well above my expectations!

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Google Sep 30, 2022

Narin Sok did a great job and walked me through the entire process!

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Google Sep 28, 2022

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Google Sep 28, 2022

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Google Sep 27, 2022

Eric G. had an easy sell with me as I walked in ready to buy. He did a great job of explaining and walking me through the options and payments. The sales manager was very informative too. They both made my first time ever buying an new car a positive experience. Thank you!

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Google Sep 25, 2022

Christi was fantastic! She even came to our home to complete the transaction since we had no vehicle to get to the dealership!

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Google Sep 22, 2022

10/10, would buy here again. Eric Saewert was great. Kept us informed on the delivery, knowledgeable on the product and very friendly. I wont go into details here but he went waaay out of his way to make sure the vehicle was the right fit for us. Now, this thing looks pretty great in our garage, imo. Thanks!

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Google Sep 22, 2022

Narin Sok at the Burnsville Nissan location went above and beyond helping me find the right car. I bought a Kicks and it wasn't a great fit. He worked with me for a few weeks helping me find the right one, which we did and I'm VERY happy with my car! Eric Miller was also very helpful. I would work with Narin again in the future and likely I will. Thank you!!

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Google Sep 21, 2022

Had a great experience here purchasing a new Rogue. Christi V. went above and beyond for me yesterday to make the purchase process as convenient as possible. Really appreciate the fantastic service!

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Google Sep 21, 2022

My car started to make a horrible noise. Felt it was something I couldn’t ignore or wait for an appointment. I brought it in around 1pm and it was diagnosed (wheel bearing) and fixed by end of the day. I was given a Lyft ride home too. So smooth. Great recommendations and trusted service. Only thing they could have done better: vacuum my car and winning lottery numbers. Thank you!

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Google Sep 20, 2022

Great experience. Courteous, professional and got the work done in time frame given. Been a customer for 20+ yrs and never had any issue.

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Google Sep 16, 2022

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Google Sep 14, 2022

Staff was incredibly friendly and knowledgeable. Services provided took less time than they had quoted. Great communication from overall inspection of vehicle maintenance and upkeep. They also found a coupon for my oil change, amazing! Thank you!

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Google Sep 9, 2022

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Google Sep 9, 2022

This was by far the best car buying experience I’ve had. I worked with Christie Vennie and she was superb. So kind, upfront and honest. I had to place a down payment and wait for a few months for my vehicle to come in, but Christi kept me up-to-date the whole time. She always gave me the info I needed, but didn’t pressure me to buy things I didn’t want. She told me how things would run the first time we spoke and stuck to her word through the end. I had a wrap added to my ...

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Google Sep 7, 2022

It was amazing! I had to get my brake switch done! Which was completely covered under warranty, I even got a rental covered under my warranty! I’m a broke college student, so the way that Burnsville Nissan worked with me and helped me with each step was so amazing! I wish I knew the name of the guy who helped me upfront because he was soo nice!

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Google Sep 7, 2022

So far, so good. Thanks for the quick and professional response! You really helped me out of a tight jam!!

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Google Sep 6, 2022

Brady Vixayvong provided me an excellent customer service. He was patient and helpful. He answer all questions I had and he was able to go over the vehicle information. I'm very happy with my purcharse and definely I recomend Walser Nissan including Brady the sale agent.

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Google Sep 5, 2022

The service at this Burnsville locations is unbelievable. They are polite, curious, respectfully with great customer service. Thank you, Sydney.

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Google Sep 1, 2022

Excellent customer service, above and beyond!

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Google Aug 26, 2022

Christi Vennie did a great Job helping me with getting my new Nissan Frontier Pro4X. I am happy with my experience and she certainly helped me get in the right truck.

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Google Aug 25, 2022

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Google Aug 24, 2022

I had a great experience with Walser Nissan Burnsville! Nelson Guevara was great and one of the best salespeople I have ever encountered. He knows what he is doing and always listens carefully before answering questions. He can explain things clearly. The way he explained 'gap protection' to me was very clear and understandable. We drove four hours and bought a Nissan Rogue 2022 from there. One recommendation: may be better coffee or snack for customers who drive more than 60 miles :P?

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Google Aug 22, 2022

I arrived late for more 4:30 appointment due to traffic and the Service Advisor was super friendly and did not hesitate to take my vehicle regardless of me being late which was GREATLY appreciated. I also greatly appreciated the fact that he did not come out to the waiting area to try to upsell me on any other unnecessary services while I was there for a simple oil change and tire rotation. My appointment was quick (I'd guess 30-45 minutes) and my car was clean and vacuumed when it was returned!

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Google Aug 19, 2022

I had a great experience working with Topher King at Walser Nissan Burnsville. I was looking to purchase a new vehicle which wasn’t going to be available for a few months. We met, went over what I wanted, he got it on order and updated me regularly. He was proactive in his communication and I never once had to wonder the status of the vehicle or when to expect it. He also was able to communicate via text messaging which was very helpful for me. I never once had to reach out asking for an update and always felt ...

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Google Aug 16, 2022

Scheduling my appointment was a breeze. The staff was very friendly. My service work was finished earlier than expected. The car wash was a nice, unexpected bonus. Thank you!

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Google Aug 16, 2022

Kevin, in the service department gave me Excellent customer service 👏

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Google Aug 16, 2022

Good service

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Google Aug 14, 2022

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DealerRater Aug 13, 2022

II was coming back from a camping trip when an hour out a light came on. I called for an appt. and was told the soonest was in a week! I decided to pull into the service dept. to try to get in. I was told the light indicated that the tires needed to be rotated. Without a doubt he told me they could do it now. Much to my surprise my tires were rotated, new windshield wiper blades put on and my oil changed. 🙂 Yeah I never have had to make a service appt. They are alway available for ...

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Google Aug 11, 2022

Wonderful Experience with Christi Vennie! Listened to what I was looking for and helped me find it with no BS! Has keep me updated and always quick to answer my questions.

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Google Aug 9, 2022

Our sales person Justin Lavey is the best! He explained everything in detail and clearly, he was patient, helpful and not pushy in anyway. When I buy a car he is the type of person that I hope to work with.

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Google Aug 8, 2022

Eric Gordon was great to work with !

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Google Aug 8, 2022

(Translated by Google) Christ Vennie (Original) Christi Vennie

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Google Aug 8, 2022

Met with Tim...got me in right away...and out in 45 minutes

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Google Aug 6, 2022

Very courteous and informative. Professional atmosphere

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Google Aug 6, 2022

Walser Nissan is fantastic! They have complementary high speed EV charging, and they were able to squeeze us in for a same day warranty-requires tire rotation on our Kia EV, for a very reasonable price. I would absolutely recommend them, and Nissan as a whole, based on their amazing service. This is how you build brand loyalty! We loved the Nissan Leaf we had previously, and will absolutely consider Nissan again when we're back in the market for a car. Great work folks!

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Google Aug 1, 2022

My new car is in good hands. I trust when I get her back,, I will be satisfied.

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Google Jul 30, 2022

Excellent

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DealerRater Oct 13, 2021

I was out of town and my car would not recognize my key fob and would not start. I called the dealership and they told me to bring it in right away even though they were booked and they would take a look at it. They were in touch with me throughout the whole process and let me know how much it was going to cost even before they ordered any parts. Long story short, they were very professional and so very kind. I would definitely take my car back to them. Thanks to them, I am back on the ...

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DealerRater Apr 26, 2021

Narin sok was who worked with me very friendly and attentive to my wants I appreciate him in helping me get into my new vehicle and explaining to me features about the truck would like to.work with him again when I return in 3 years great employee thanks so much narin

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DealerRater Mar 8, 2021

We had a great experience working with Eric Sewert salesman. Everything went smooth without a hitch. Eric explained everything precise and clear. If you want a great experience Buying a new vehicle, ask for Eric.

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DealerRater Apr 20, 2020

I highly recommend Walser Nissan in Burnsville. Dan Resch and Jarid Severson were very knowledgable and professional. Dan really listened to what I wanted in a vehicle, helped price out different options so I could make an informed decision. I received a fair value for my trade in. Jarid was great with financing ( explaining all the paperwork making it easy to understand) and running through all my new vehical features. Overall I had a great experiance with Walser Nissan. Thank you! Kelly Stowell

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