Customer Testimonials
The people were friendly and my car was completed quickly. Making the appointments is also very convenient.
Helpful and let's you know of any problems. View of car examination as they work.
For the most part it went fantastic. I wasn’t given the price I was quoted but I did love the car and the person that helped me was great
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I really enjoyed working with Eric G. I intentionally drove to a further location of Walser to continue working with him.
Great service, courteous, friendly, dealership always clean. I have been a repeat customer for over 20 years because of this
We had a great experience. Eric listened to my concerns & took care of us to make purchasing our car a success.
We are Wisconsin residents, and we made the 2 -1/2 hour drive to get the vehicle color we wanted. We are so happy we chose Walser, this was the best dealership experience we have ever had. We made a great deal with no back and forth, straight up honest transaction. Paperwork and financing were quick and easy. We were on the road back home in record time. An amazing group of people!
Wonderful experience salesman Ben Miller was great took the time to teally understand what we wanted, thats very rare today. No pressure at all, very enjoyable
Since I don’t live nearby, I really appreciated the Uber to/from my home while my car was being serviced.
I am very appreciative of the service I receive each time I come to Walser Nissan in Burnsville.
Both Sales and Service have always been super friendly and helpful in all aspects of car purchasing and maintenance.
They were always very pleasant and helpful and estimated service time was always very close to actual service time.
We thoroughly enjoyed this car buying experience, due to the excellent skills of Eric, our customer specialist. The selection was great! We were back the next day to make our purchase.
Always been very accommodating and quick to serve. There’s definitely a good level of trust when bringing my vehicle in for service.
They were honest about not being to fix my problem without a significant cost. U appreciate that.
Very thorough and very easy, I appreciate the full explanation of the whole entire process. This is my second vehicle purchasing from Walser, the leasing option was perfect.
Service was great. Greeted nicely waiting area comfortable. What was done and checked all explained.
Professional and great customer service which is why I've been a customer for over 23 years
Came in for an oil change. Left with a new Rogue. Nice clean facility. Friendly, knowledgable staff. Was a very quick and easy process and probably the fastest I've ever purchased another vehicle.
very good timely clean answered any questions will look at them for next vehicle thanks
The coffee sucked xxx😜, but the work was awesome considering some of the old hardware was lift on from the previous attempt.
Service tech was knowledgeable, friendly and well explained the work performed. All done in a timely manner.
Everyone at Walser is absolutely amazing. I never want to service or buy from anyone else but Walser Nissan in Burnsville!!!
I have always had great service. I highly recommend Walser Nissan! They went above and beyond!
Good customer service. Took the time to go over options and pricing for lease at Walser.
We’re always treated with professionalism and respect it’s a nice place to have my car serviced. Thank you
Been using them for years. Always great service. I use the Express service usually with minimal problems
Very professional and friendly. We’re able to answer any question I had. Xxxxxxxx xxxx
Efficient and friendly. Pleased with the results. Easy to schedule an appointment. I will return.
Thank you and appreciate your professional service, my car is now running smoothly and in good condition.
We have been customers at this dealership since 2003. During that time we have bought 3 cars, and we do all our car maintenance at this dealership. We have been very satisfied with the work that they do, and we highly recommend the dealership for service work.
I started the buying process on line, it was easy approval process. The truck I wanted was at a different dealership. The salesmen did a dealer trade to get it to the dealership close to me. It was so convenient.
Great place to buy a car and get it serviced. Great people, very friendly and knowledgeable.
We've worked with this dealership for our last two vehicles and have been quite satisfied with their service & competence. In fact there has been improvement. We wish the process could be simpler and less time consuming now that you know us.
Great service completed as agreed. Recommend dealership for service work. Easy to make appointment. Done
I got my last 2 cars from Burnsville Nissan. Both experiences were very easy. This particular time we turned in a lease early as we didn't need it any longer. I couldn't believe how easy the experience was.
More than satisfied with the service and employees. They are always ready to answer any questions and take the time to listen to concerns.
Lawrence, the sales agent, took us on a test drive and explained the highlights of the Nissan Ariya EV as well as some great features that are not so obvious. Also the manager and Lawrence treated us fairly so we felt like valued customers.
Extremely professional friendly and helpful. I have been leasing my vehicles for many years from Walser in Burnsville
Friendly service every time I have been there. I was very easy to get an appointment for service also
Excellent service, going above and beyond to warranty our happiness, Nelson make sure we find what we need.
Eric Saewert Was great to work with Knowledgeable Experienced Service has always been great This is the fourth vehicle we have purchased from Walser
Very clean and friendly service. Everyone is extremely knowledgeable and willing to help out when needed.
This is the second vehicle we have purchased from Walser Nissan this year. We are so happy with our experience and our vehicles! Justin Lavey is the best! Knowledgeable, available and helpful.
Always great service and great People and a clean car when I'm all done for sure.
It was good experience at this location. I will bring my car again to do maintenance work
They were very helpful and friendly. They made the process very easy and we drove away happy.
Everything went softly. My salesperson worked very quickly. I had a relative do the test drive for me and that went fine.
Wonderful dealership to work with. They made my car buying experience simple and stress free!
Had a great experience working with Lawrence! I really liked that he wasn’t pushy and was very patient with my decision making process.
Had an oil change and inspection done. I appreciate that they take the time to go over the inspection with me. Very polite and friendly employees. Highly recommend their service!
Was able to get financing taken care of by the team. The Walser IT System was down on the day we were trying to do financing that made things a little more difficult. It was not the team's fault that the system was down. So, we understood. Did not choose to have home delivery but I was able to drive the vehicle home to show my wife, which was very helpful. Appreciated having a ride provided as car was serviced after purchase.
Its our second car in 1 month! Great service. My only feedback would be management should be speak nicer to the employee in front of customers. Well always!
Vet good! Very efficient to get in and out! I appreciate that. Time is important.
I keep coming back because of the great service I get and the gentleman who sold me my last two cars
Quick easy oil change. Very friendly, fast and efficient. Clean waiting area. Accommodated the timing I needed.
Been coming here since 1999. Great service. Great deals. Love Honda! Thank you so much.
Very friendly and polite. Received prompt service. Comfortable area to wait and cold water and coffee
I have been going to Walser Nissan Burnsville for a long time and I am always impressed with the quality of their service and of the advisors. They greet me when I pull up, they clearly describe the work to be performed and they keep me up-to-date while I am waiting with the status of the vehicle. They are also always willing to answer any questions that I have
Joshua was very helpful when I was looking at a specific vehicle. I feel he answered honestly and wasn’t at all pushy. He was also accommodating. We live over 250 miles away and he was still willing to work with us until we could get there a week later.
After many purchases I find this dealership to be, helpful, knowledgeable, good follow up. Staff is courteous, After purchase service is excellent.
I had a fantastic experience. I would return to Walser Nissan in Burnsville. Dylan was great to work with on the sales process.
The total experience was excellent from setting up the appointment, diagnosing and fixing the problem, to wrapping it all up.
Good sales staff would definitely go to again on my next purchase of a vehicle.
Walser does a great job so I will continue bringing my vehicle there in the future
They have everything necessary to make the customer feel satisfied and the staff is always attentive to serve us.
They are able to get the job done with the warranty and have the cost covered
Great experience leasing a new nissan through walser nissan burnsville. Staff were knowledgeable and friendly. Did all they could to understand my needs for a new vehicle.
The staff are always courteous and professional. They note my concerns on the car and service those needs in a personal and professional manner.
It was a great experience was able to get the car I was looking for.
Frank was great to work with, he went for a drive with me so he could hear what I was hearing
The service department is awesome, they tell me when i need other things done and looked at. great all around.
Great staff. I’ve trusted them to take care of my Nissans for 14 years. The Advisors are honest & friendly.
The service from the dealership was very good. They took my car as soon as I brought it in, but I did call ahead. My issue is with the “lifetime warranty” I purchased when I bought the car. The salesperson told me the roadside assistance was included as long I owned the car. I doubt that I will purchase this again if I buy another car from Nissan
Our experience went very smooth, considering we were trading in2 vehicles instead of one. Walser made it work and we were very happy with the process.
Our experience with Walser Nissan was excellent! Everything went very smoothly and the sales staff were fantastic!
This dealership has kept my car running and without any problems for 14 years. This is a 5 star dealership.
Not pushy at all. I felt like the salesman was helping me instead of trying to “sell” the vehicle. Will definitely shop there again.
This was my first Walser experience and it was the best experience! I received no pressure, which is unheard of. Their concern is that I truly loved what I test drove. They knew and respected this is a big purchase and wanted me to be happy with it. Olivia was very accommodating and the management team was very helpful and fair. Definately recommending to others!!!
Thoughtful, informative, answered all my questions, very patient with my granddaughter, very comfortable experience. Thank you!
Upfront about possible costs . I trust them to take care of my car and keep me in the loop
I did research before going to the dealership but was only planning on looking. We met Josh in the parking lot. He was the perfect salesman in my eyes. Anyone pushy and I would have walked away. He asked about my timeline, I told him it was my first day out and I had a tendency to be impulsive so I was giving myself the summer to decide. He never made me feel that I was wasting his time. He took me on a test drive and took the time to explain everything about the vehicle. I ended up deciding ...
Kaden and Jay went above and beyond to make sure I was happy walking out of the dealership with the vehicle I wanted.
Dylan was excellent and helped greatly throughout the leasing process.
Just perfect
Best part love the video of my car being inspected by the mechanic.
I recently purchased a used vehicle. My representative Christi was friendly, helpful, and there were no pressure tactics. The experience was pleasant. Like many others I've had negative experiences buying a car in my past. I would recommend others give Walser a try the next time they need a new car.
All the work they performed in my car was great.
Simple oil change but exceptional service - and quick, too!
Smooth, efficient, and well managed. I felt taken care of and educated at each step. I was treated with patience so I could make the right decisions. But I also appreciated how logistics (like registration) were taken care of for me on site. I may never buy elsewhere again!
Great service, friendly staff. I bought 2023 Z from them was a awesome experience. Service department is super helpful.