Customer Testimonials
Everything is Great Good team sales and services
Oil change, tire rotation. Like the video about my car. Honest, professional, friendly consultant.
Love the peeps at Walser Nissan in Burnsville!! Frank was Especially helpful and thorough with questions and service!! Went as far to send me videos of the issues and repairs that were necessary... Highly recommend for any service you may need!!!
Hermosa tarde. Gracias
Estoy muy satisfecho por todo,el cervicio,la atención, la ayuda y la amabilidad de todos.
Experience was great but I forgot to mention I wanted synthetic blend and about fell over with total of the bill.
Ben Miller helped my son purchase his first new car! He was great to work with and overall a good experience for my son.
It was great.
5 star service every time!
After dropping my 2017 Nissan Armada off for normal service at Walser Nissan in Burnsville I decided to walk around. Well I walked into the sales area and parked outside was a 2022 Armada. I was curious what mine was worth and talked with Sales Specialist Christi Vennie. She was helpful, laid back, smiling and singing while she put together my unbelievable offer. Needless to say I am picking up New 2022 Pearlized Red beautiful Armada later today!! Thank you Chiristi! GREAT job! Ken F.
The sales process went super smoothly. Lawrence Ayeni was super great to work with. Attentive to my needs, very professional, and responsive. I ended up purchasing a vehicle that was brand new, straight off the truck that was in detail that I didn’t even see! Lawrence made me feel that comfortable with my decision that I didn’t even need to see or test drive the new car.
The cost to fix my brakes ended up being 1/3 lower than the estimate plus the gave me a coupon for $30 off. I know they maintained my car with OEM parts mechanics that know the product at a great price. I'm a very happy customer!
My car was taken care of quickly and what I thought was brakes was a simple adjustment. They explained the issue and took care of the oil change and adjustment. Everyone was professional and kind!
Great experience buying a new car with Walser Nissan and Ryan Pettipiece. The dealer in Madison, WI had no inventory and wouldn't take a deposit so order something so went back to Walser in MN and they came through for us. Transaction was very smooth and Ryan had everything ready when we came to pick up the new Rogue. Thanks!
Fast friendly service and clean waiting room with a fancy coffee machine.
Great auto service counter help technicians. A young man that works at the service department area who i forgotten his name but I remember he told me his age he was very friendly lots of knowledge in his field. Nissan dealer loaned me a 2022 Nissan Morano orange in color AWD turbo I'm in love with this car!! I greatly appreciate how good they are to their liyal.customers. I will never go anywhere but here to buy a car. I trust them over another car dealer.
Great customer service.
I scheduled an oil change and tire rotation. It was on time and quick. A very enjoyable experience. The waiting lounge is very nice, with coffee, water, popcorn, tv and comfortable chairs.
I got oil change, coolant & spark plugs with an Uber to an appointment that I had.
Eric was very friendly and helpful.
Made appointment for keyless entry issue (turned out to be minor) and oil change. Walser identified wear on the front belt, we discussed whether it could be postponed and I agreed that they should replace it. We agreed to wait on other routine maintenance. Really appreciate that they were willing to discuss the priority of the work.
We had a great experience finding a car we wanted. Christ Vennie, our sales representative, served us well throughout the whole process and we are very happy with our new car!
This place was great! I worked with Eric Gordon and he was the best! He worked so hard to help me and get me the car I wanted. I changed my mind several times, and he was so patient and helpful the whole time. I have lived in several different states and have been to lots of different dealerships and Eric was by far the best person I have ever done business with in my life! Thank you Eric for everything you did to help me! Walser Nissan is very lucky to have you! Everyone else was great and super ...
Great service from beginning to finalizing all the paperwork.
I worked with Ben Miller on purchasing my 2022 Rogue, the experience and the great customer service made the process go so smooth. Everything went well and quick.
Excellent service, Qualified, knowledgeable, and courteous staff, Quality workmanship. Very Satisfied, Great Job, Thanks!
I had Eric for my service consultant and he was terrific, kept me informed and was able to get me a loaner so I didn't have to miss any more work while they kept mine to trace the problem.
We worked with Eric Gordon and he was fantastic! We never felt pressured to buy a car from him. He showed us the difference between the models and talked about the pros and cons. He replied to our questions quickly, even when he wasn’t working. He also helped get us a really good deal on our trade in which helped me get into a 2022 Rouge! He showed me around the dealership, introduced me to other members of their service department, and made the entire experience quick and painless. We would definitely recommend Walser Nissan and Eric Gordon to anyone ...
We had an issue that we had not made an appointment for. The service people were kind enough to address our issue and get us in and out within 40 minutes. Thank you Walser Nissan Burnsville.
Went in to get nrew batteries in our key fobs, the man who helped us was very helpful, and he had us in and out in no time at all.
Took my car in for recall , was done in good time
The guy honor my coupon
The BEST experience I've had leasing a car. Eric Gordon was great!!! He got me the Frontier I wanted with the options I wanted. He stayed in contact with me while waiting for my vehicle to come in. When my vehicle arrived, Eric showed me around the whole dealership, where to go for oil changes, etc... while they were getting my car ready. I also appreciated that Eric told me what I should get when I returned my current lease.
Coming for service after working nights at a time that is convenient for me is nice. They have me out of there within a reasonable time which is a plus.
I had been into the dealership in the fall as I was just starting my search for a new car. Everyone that I met at Walser Nissan in Burnsville were attentive to my needs and Justin Lavey provided superior customer service in me finding the right match for me. It had been 12 years since I purchased a new car and he made me feel at ease as I did have some specific needs due to a variety of reasons. Justin was attentive to details, informative, professional, and personable - an overall great guy! So far I am loving my Nissan ...
They went above and beyond and gave me a rental since I had an appointment I needed to get to. They had my car ready and fixed as promised when I got back. Highly recommend the service department.
Best customer service I've ever experienced at a dealer in my life. Everyone was extremely nice and very helpful, especially Kevin. He went above and beyond to make sure the service got done as quickly as possible and kept me informed the entire time.
After spending weeks determining what we wanted to buy and looking at several cars we made the decision to buy from Walser Nissan. My husband spoke with Topher (Christoper King) over the phone and sent me to the dealership to complete the purchase. From the time I arrived Topher treated me with respect, answered the questions I had and ensured I felt confident in the car we decided on. I had a great experience buying from Walser Nissan in the past and was just as thrilled with the service provided this time!
Hands down had the best experience with this dealer. From the moment I inquired about the vehicle to leaving the lot in the vehicle Eric S didn’t skip a beat left with no questions unanswered and very happy with how they operate. I’ve done business with many dealerships and this was hands down the best experience I’ve had. Thank you Eric we will be returning our business here for years to come!
Eric Gordan was Outstanding!
Excellent experience. I loved
Best car buying experience!! The no pressure environment was so inviting and not intimidating like most dealerships I’ve been too. Eric Gordon was so great to work. He was friendly, knowledgeable and made the whole process so easy. So excited about my new Rogue!! Thank you!!
You made it an easy in/out... thank you!
I wrote an earlier review about my experience with Welser Nissan 4 years ago when I purchased my 2017 Nissan Pathfinder and Nissan Murano. It's was one of the best experiences I had. My recent encounter with the service team has been awesome. The patience and professionalism exhibited by this team are incredible. Do you have any questions? Eric and his team are all ears to listen to you! Any suggestions? He's ever ready to accommodate it if necessary. Eric, keep up your excellent work ethic. Reason, Respect, and Response. Eric Olsen, you're AWESOME 👍
Estimated time for repairs was less than the actual time it took, super happy about that! Tim was awesome, friendly, professional and helpful.
Have always gone here for service. They do a great job.
Eric was awesome! Very straight forward and knowledgeable. We told him everything we were looking for and he help us find exactly what we wanted.
I had a great experience with walser Nissan in Burnsville I will buy from them and only them there service department is top of the line and had a great experience with walser Nissan Thanks again for the Great Service...
We purchased a new Altima yesterday from Christi Vennie at Walser. She was great to work with. Answered all our questions and was very knowledgeable and friendly. The process felt very smooth, she listed out all of our options but was not pushy about anything. She was so nice, even stayed late to finish everything up with us. Very positive experience.
Overall the experience was very efficient and quick. The best car buying experience I have encountered and this was during a pandemic. My salesperson was very helpful and didn't push too hard. Justin Lavey was a great salesperson, the whole experience took 1 hour, whereas at most other dealerships it takes several hours of patience. Great job!
Eric went above and beyond for me and I really appreciate his great customer service
I would highly recommend Topher King, he helped me in my car search! I’ve never owned or drove a Nissan before, he is extremely knowledgeable about Nissan vehicles. He will go above and beyond to help you find all the features that you’re looking for in purchasing your next vehicle!
Great customer service!
Very good service.
We had a great experience... We have a NEW CAR... YEAH!!!
Professionals
I was very satisfied. Thank you
Great experience. Took about the exact amount of time they said the appointment would over the phone. In addition they cleaned my car (inside and out) and replaced my cracked license plate cover without being asked to do so. If I get this kind of service with every visit I’ll never get my cars maintenance's done anywhere else.
Great service by Eric Olsen!! He is your best service advisor you have!!! He should be promoted or given a bonus of some sort. Every time I got there for both my vehicles I get treated the best by him. When he is not there it just not the same. The courtesy and professionalism he give is just amazing!! Again no other advisor is like him!!!
I needed unexpected work. They ordered the parts and got me right in the next day
I had a wonderful experience at Walser Nissan Burnsville. I was looking for a specific car and Deon was very helpful in finding it for me. He kept me up to date on when it would be arriving, and it even came in sooner than expected. He was also very knowledgeable and helpful on setting everything up in the car and made all the paperwork a breeze.
I highly recommend Ryan Pettipiece - he is a great sales person. I had a price point I wanted to stay around and he listened to me. No high sales pressure to get me to go with something outside of my price range. In addition to recommending Ryan, I recommend Walser Nissan! I'm very happy to have had a no stress experience!
Narin Sok was our salesperson, excellent service! Quick service, accurate on all the finances, answers to all of our questions. Very professional, highly recommend him for your next sale. Earl and Ruth
Great group of people working together like a family! Clean waiting room, great coffee & many seating areas to have your own personal space!!!
After a less than ideal experience at another Nissan dealership, my wife and I decided to give this one a try. I sent an email to their sales department telling them very specifically what we wanted to do (including the type of experience we wanted – and didn’t want). It started with Andrew who acknowledged my concerns and description of the experience we desired. I told him that we were simply looking to do something a bit earlier on our lease, but that we had a rather narrow set of parameters that would work for us at the time. I ...
No high pressure sales tactics just courteous and up front employees. Thanks for your help!
I like the turn around time no long waiting and you don’t have to get out your car in the cold weather..
Our salesman did an exceptional job in listening to our requests, helping us decide on a vehicle, and completing the purchase. Ours was an overall great experience. Thank you.
I bought a new 2022 Nissan Leaf and I am very happy with this purchase. Trent Taylor was very helpful and knowledgeable in answering all my questions.
I am a new move-in to Minnesota. My check engine light came on and it was determined I needed a new short block for my Titan XD. I was put in a courtesy vehicle and the repair work took a week. Working with your team was a joy and every step of the way from check in to pickup was communicated and explained in terms what was wrong and when it would be ready. I come from a great dealership in NY and Walser has exceeded what they offered two fold. We will be servicing our Nissans with Wasler Nissan.
Staff is wonderful.
Went in for an oil change and also needed to find out why one of the headlights weren’t working. We went in without an appointment and they still fixed the problem with the headlight and did the oil change even though they were really busy. Thank you!
Convenient location on the freeway-Clean restrooms 🚻 and facility Seating area available for waiting.
I had a very welcoming and positive shopping and buying experience at Burnsville Walser Nissan. The staff was very helpful and kind.
Christie was a delight to work with, she kept me informed through out the process and is the reason I'll come back to Walser.
I like the video update and the text updates
Nelson was great to work with. Very responsive, knowledgeable, patient and funny! The best experience I’ve had purchasing from Walser!
I was out of town and my car would not recognize my key fob and would not start. I called the dealership and they told me to bring it in right away even though they were booked and they would take a look at it. They were in touch with me throughout the whole process and let me know how much it was going to cost even before they ordered any parts. Long story short, they were very professional and so very kind. I would definitely take my car back to them. Thanks to them, I am back on the ...
Narin sok was who worked with me very friendly and attentive to my wants I appreciate him in helping me get into my new vehicle and explaining to me features about the truck would like to.work with him again when I return in 3 years great employee thanks so much narin
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